A question we are often asked is “Why remove the water from the product only to add it back in later?”. Well, surface cleaners, liquid hand washes, liquid laundry detergents and other home and body products often contain up to 95% water, which makes them bulky and heavy, contributing to greater emissions during transit. This also means you're paying for the extra transport and excess packaging. Blumix’s lightweight refills minimise both the volume and weight of these products as much as 98%, to significantly reduce carbon emissions during transit, as well as reduce single-use plastic and packaging waste. On top of that, you can store a year’s worth of products in a small cupboard.

Blumix products are considered safe for people, planet, and pets. When used as directed, they are classified as non-hazardous. However, in concentrated form (tablets & sheets), they should be stored safely away from Children and Pets, and not ingested.

There has been some research regarding the of citrus oils on dogs & cats.

Orange essential oil has been used extensively in all species of animals and has GRAS (generally regarded as safe) status(1). Citrus oils are found in several top-selling pet shampoos. Some studies have found that the scent of orange essential oil helps to repel fleas and other pests. However, it should always be diluted and applied topically with caution.

On the other hand, orange oil contains d-limonene which at extremely high concentrations of 0.05% per kilogram of body weight (typically cat weight is about 5kg) has caused reactions in cats wheningested(2). When used as directed, our Universal Cleaner has 0.01% d-limonene and is obviously not designed to be ingested.

1. Melissa Shelton, DVM. The Animal Desk Reference, Second Edition. Essential Oils for Animals. 2018.
2. Robert Tisserand and Rodney Young. Second Edition, Essential Oil Safety. 2014.

Unfortunately, the national recycling system doesn’t support small and comingled items like soap pumps or spray triggers. The only way to recycle these in Australia is with Terracycle!

You can drop them off in-store atparticipating Terracycle pick-up locationssuch as certain David Jones or Sephora stores, or sign-up to Terracycle and collect a box of non-typical recyclables to send to Terracycle for free. Sign up to recyclepumpsortriggersand print your free shipping label.

International orders normally arrive within 2-4 weeks of shipping. Please note that these orders need to pass through the customs office in your country before it will be released for final delivery, which can occasionally cause additional delays. Once an order leaves our warehouse, carrier shipping delays may occur due to factors outside our control. We, unfortunately, can’t control how quickly an order arrives once it has left our warehouse. Contacting the carrier is the best way to get more insight into your package’s location and estimated delivery date.

We will deliver products to you as soon as reasonably possible. Orders are usually dispatched between 1-3 days from the date of the order being placed. Please contact us our customer service team if your delivery has not been received within the dates described.

We do not currently offer free returns to overseas customers. You will therefore need to cover all costs of returning any items to us yourself. We advise that you mark your package ‘returned goods’ to avoid further duties. Remember: We strongly recommend that you return any items via a registered trackable service and obtain and retain proof of posting as we do not accept responsibility for items that fail to arrive with us.

Habitat has created a universal sizing system that aims to provide a unique reference for all countries. You can easily spot the best size for you by referring to our Size Guide that provides a conversion table to all major country size systems.

The Size Guide is conveniently available on the page of each product.

Habitat accepts the following payment methods for online purchases:

• All major credit cards, as shown at checkout

• PayPal: if you do not have an account yet, you can create one while shopping with us

• Apple Pay, Google Pay, Samsung Pay

Please note that your billing address must match the address on your credit card statement.

Once you place your order online, you will be able to see the details of the purchase, follow its preparation, and see shipping updates in the My Account area.